Home > Privacy Notice
American Airlines Federal Credit Union (AA Credit Union) is committed
to providing you with competitive products and services to meet
your financial needs. At the same time, we recognize the importance
of our responsibility to protect the nonpublic personal information
of our members. You can be confident that your financial privacy
is a top priority with us.
Information Collection
We collect nonpublic personal information about you to better serve
you. This information may be collected from the following sources:
- Information we receive about you from applications or other
forms such as your name, address, social security number, assets,
liabilities and income;
- Information about your transactions with us or others, such
as your account balance and payment history;
- Information obtained from verifying the information you provide
on an application or other forms (this may be obtained from
your current or past employers or from other institutions where
you conduct financial transactions); and,
- Information we receive from a credit-reporting agency, such
as your creditworthiness and credit history.
Use and Sharing of Personal Information
- We may disclose nonpublic personal information about you to
nonaffiliated third parties as permitted or required by law.
These companies may include financial service providers such
as payment processing companies and nonfinancial companies such
as check printing and data processing companies.
- We may disclose all of the information we collect, as described
above, to companies that perform marketing services on our behalf
or to other financial institutions with whom we have joint marketing
agreements to the extent permitted by law. All of these companies
act on our behalf, are contractually obligated to keep the information
that we provide confidential and to use the information only
for services that we have asked them to perform for you and
us.
- Our policies and practices regarding the collection and disclosure
of nonpublic personal information about former members and customers
are the same as those regarding the collection and disclosure
about existing members and customers.
Online Policy
- AA Credit Union CUAcce$$, our Internet branch -
We use multiple layers of security including HTTPS when transmitting
data in order to secure account information sent between our
server and your browser. We use firewalls that are designed
to protect your accounts from unauthorized access from outside
AA Credit Union.
- Online Correspondence - We preserve the content of your e-mail,
your e-mail address and our responses so that we can more efficiently
handle any follow-up questions you may have.
Tips to Help Protect Your Nonpublic Personal Information
- Before revealing nonpublic personal information to third
parties, find out how it will be used and if others will share
it.
- Keep documents with nonpublic personal information in a secure
place. Either tear or shred them when disposing. Dispose of
check copies, statements, charge receipts, insurance forms,
expired check cards and credit offers the same way.
- You can also help maintain the security of your nonpublic
personal information by not sharing your user ID, PIN or password
with anyone, by changing your password regularly and by remembering
to sign off if using a personal computer.
- Remove your name from direct mailing and e-mail lists by
registering at the Direct Marketing Association’s Consumer
Information site at http://www.dmachoice.org.
- • You can also stop telemarketing calls by registering
online at the Federal Trade Commission’s “Do Not
Call Registry” at www.donotcall.gov
or calling toll-free (888) 382-1222 from the telephone number
you wish to register. Registration is free.
Accuracy of Information
Keeping your account information accurate and up to date is very
important. We provide you with access to your nonpublic personal
information through various means such as account statements, CALL-24,
CUAcce$$ and transaction receipts. If you ever find that
your nonpublic personal information is incomplete, inaccurate or
not current, please call us at the number listed below.
Protection of Nonpublic Personal Information
We restrict access to nonpublic personal information about you
to those employees who need to know that information to provide
products or services to you. We maintain physical, electronic and
procedural safeguards that comply with federal regulations to guard
your nonpublic personal information.
If you have any questions concerning this notice, please call our
Member Contact Center
at (800) 533-0035 or just stop by any of our branches.
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