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Priority 2.27%
Flagship   .50%
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Type APR as low as
New Auto 2.00%
Used Auto 2.00%
RV 5.74%
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Type APR as low as
15 Year Fixed 3.973%
30 Year Fixed 4.506%
5/1 ARM (30 Year) 4.647%
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APR=Annual Percentage Rate
Rates Effective September 14, 2018
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Platinum 8.75% - 13.99%
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P.O. Box 619001 MD 2100, HDQ
DFW Airport, TX 75261-9001
(800) 533-0035
(817) 952-4500 | Outside USA, Canada, Puerto Rico, & U.S. Virgin Islands
ABA / Routing # 311992904

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DocuSign Phishing Scam

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Security Tip of the Day

Don’t fall prey to current DocuSign® phishing scam.

American Airlines Federal Credit Union is one of 300,000 companies that currently uses DocuSign®, a third-party service for electronic signatures. DocuSign reported this week that they experienced a data breach. This was not a breach of the Credit Union or any of our DocuSign documents, only DocuSign itself. Only emails and no other personal information was compromised in the breach.

As a result, DocuSign users are now being targeted with phishing campaigns through those breached email addresses. Phishing is an attempt to obtain sensitive information such as usernames, passwords and credit card details (and, indirectly, money) often for malicious reasons, by disguising as a trustworthy entity in an electronic communication.

Currently, DocuSign is tracking a malicious campaign which uses the email subject line, “Completed: docusign.com – Wire Transfer Instructions for [recipient-name] Document Ready for Signature.” Please note: Email titles and content will likely change many times throughout a malicious campaign, which can often run for months or even years. Be advised that these emails contain a link to a malware-laden Microsoft Word document.

The Credit Union recognizes that many of our member-owners use or have used DocuSign and we are asking you to please exercise heightened vigilance in your use of email and DocuSign in particular. If you receive a DocuSign email, or any email you believe to be a phishing attempt, do not open any suspicious attachments and then delete the email. DocuSign also recommends anyone receiving a suspicious DocuSign message to forward them to the company at spam@docusign.com and then delete the message.

If you have reason to expect a DocuSign document via email, don’t respond to an email that looks like it’s from DocuSign by clicking a link in the message. When in doubt, access your documents directly by visiting Docusign.com, and entering the unique security code included at the bottom of every legitimate DocuSign email. DocuSign says it will never ask recipients to open a PDF, Office document or ZIP file in an email.

If you should have any further questions regarding this matter, don’t hesitate to reach out to the Credit Union at (800) 533-0035. We apologize for any inconvenience.

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