Contact Us
We're here to help in person and through our various channels. Our routing number is 311992904. Thank you for your membership.
Online
Chat With Us
Our Member Advocates are ready and available to help you through our secure Live Chat program from 8 a.m. to 5 p.m. Central Time, Monday–Saturday.
Our Virtual Assistant chat is available 24/7 to answer common questions.
In Person
Branch Locations
Our Member Service Representatives are ready and available to help you in person at one of our branch locations. We love it when you come visit us.
By Mail
General Questions/Comments:
American Airlines Federal Credit Union
P.O. Box 619001
MD 2100
DFW Airport, TX
75261-9001
If you find an ATM / Visa® Card, please send it to:
American Airlines Federal Credit Union
P.O. Box 155069
Fort Worth, TX
76155-0069
Payments By Mail
Credit Card Payments:
American Airlines Federal Credit Union
P.O. Box 660493
Dallas, TX
75266-0493
Deposits or Loans Payments:
American Airlines Federal Credit Union
P.O. Box 155489
Fort Worth, TX
76155-0489
Online
Chat With Us
Our Member Advocates are ready and available to help you through our secure Live Chat program from 8 a.m. to 5 p.m. Central Time, Monday–Saturday.
Our Virtual Assistant chat is available 24/7 to answer common questions.
In Person
Branch Locations
Our Member Service Representatives are ready and available to help you in person at one of our branch locations. We love it when you come visit us.
By Mail
General Questions/Comments:
American Airlines Federal Credit Union
P.O. Box 619001
MD 2100
DFW Airport, TX
75261-9001
If you find an ATM / Visa® Card, please send it to:
American Airlines Federal Credit Union
P.O. Box 155069
Fort Worth, TX
76155-0069
Payments By Mail
Credit Card Payments:
American Airlines Federal Credit Union
P.O. Box 660493
Dallas, TX
75266-0493
Deposits or Loans Payments:
American Airlines Federal Credit Union
P.O. Box 155489
Fort Worth, TX
76155-0489
BY PHONE
Member Advocacy Center (MAC)
speak with a representative:
(800) 533-0035
(817) 952-4500 (outside the United States)
To report a lost or stolen card contact us 24/7 and follow the prompts.
MAC Hours:
Monday-Friday, 7am - 7pm, CST
and Saturday 7am - 5pm, CST
- Auto, Credit Card and Personal Loan Applications: Ext. 4222
- Pending Auto, Credit Card and Loan Applications: Ext. 4161
- Collateral Protection Insurance: (866) 339-4377
- Credit Life and Credit Disability: Ext. 4029
- Financial Wellness: (833) FIN WELL
- Flagship Financial Group: (877) TEAM FFG
- Home Equity Loan Applications: Ext. 4222
- IRAs: Ext. 4747
- Mortgage Loans: Ext. 4201
- Mortgage Servicing: Ext. 4210
- Mobile & Online Banking: Ext. 4402
- Payment Collection & Recovery: Ext. 4262
- Titles: Ext. 4242
Our Rates^
-
APY as high as
2.38%
Savings
Share Accounts
-
APY as high as
2.38%
IRA Savings
IRA Share Accounts
-
APY as high as
5.33%
Share Certificate
Share/IRA Certificates
-
APY as high as
4.33%
Ladder Certificates
Share/IRA Certificates
-
APY as high as
0.40%
Priority Checking
Checking Accounts
-
APY as high as
0.25%
Flagship Checking
Checking Accounts
Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective December 1, 2023.
Our Rates^
-
APR as low as
4.94%
New/Used Auto
Up to 36 Months
-
APR as low as
5.69%
New/Used Auto
Up to 60 months
-
APR as low as
6.49%
RV
Vehicle Loans
-
APR as low as
6.24%
Boat/Airplane
Vehicle Loans
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective November 28, 2023.
Our Rates^
-
APR as low as
6.845%
15-Year Fixed
Home Loans
-
APR as low as
7.218%
30-Year Fixed
Home Loans
-
APR as low as
7.722%
5/1 Arm (30-Year)
Home Loans
-
APR as low as
5.875%
5/10 Fixed
Owner Occupied HELOC
^Home Loan Rates and Information and HELOC Rates and Information
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective November 17, 2023. View Full Disclosures.
Our Rates^
-
APR
16.00% - 18.00%
Signature Cash Back
Credit Cards
-
APR
13.75% - 18.00%
Platinum Rewards
Credit Cards
-
APR
12.25% - 17.49%
Platinum Low Rate
Credit Cards
-
APR
17.49%
Platinum Secured
Credit Cards
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective October 1, 2023.
Our Rates^
-
APY as high as
0.15%
Business Checking
Checking Accounts
-
APY as high as
0.40%
Business Savings Account
(Share) Savings Accounts
Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective December 1, 2023.
Our Rates^
-
APR
13.99% - 18.00%
Platinum
Credit Cards
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective October 1, 2023.
Our Rates^
APY as high as
2.38%
Savings
Share Accounts
APY as high as
2.38%
IRA Savings
IRA Share Accounts
APY as high as
5.33%
Share Certificate
Share/IRA Certificates
APY as high as
4.33%
Ladder Certificates
Share/IRA Certificates
APY as high as
0.40%
Priority Checking
Checking Accounts
APY as high as
0.25%
Flagship Checking
Checking Accounts
Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective December 1, 2023.
APR as low as
4.94%
New/Used Auto
Up to 36 Months
APR as low as
5.69%
New/Used Auto
Up to 60 months
APR as low as
6.49%
RV
Vehicle Loans
APR as low as
6.24%
Boat/Airplane
Vehicle Loans
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective November 28, 2023.
APR as low as
6.845%
15-Year Fixed
Home Loans
APR as low as
7.218%
30-Year Fixed
Home Loans
APR as low as
7.722%
5/1 Arm (30-Year)
Home Loans
APR as low as
5.875%
5/10 Fixed
Owner Occupied HELOC
^Home Loan Rates and Information and HELOC Rates and Information
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective November 17, 2023. View Full Disclosures.
APR
16.00% - 18.00%
Signature Cash Back
Credit Cards
APR
13.75% - 18.00%
Platinum Rewards
Credit Cards
APR
12.25% - 17.49%
Platinum Low Rate
Credit Cards
APR
17.49%
Platinum Secured
Credit Cards
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective October 1, 2023.
APY as high as
0.15%
Business Checking
Checking Accounts
APY as high as
0.40%
Business Savings Account
(Share) Savings Accounts
Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective December 1, 2023.
APR
13.99% - 18.00%
Platinum
Credit Cards
Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective October 1, 2023.
Mobile & Digital Services
We understand your on-the-go account access needs.
Mobile Apps
Our mobile apps offer a number of convenient services, including mobile check deposit, bill pay, credit score monitoring, personal financial management tools and more!
GET THE APPS♦
- Apple Watch – To turn on, simply log into our mobile app and select “Apple Watch” under “Settings” in the left-hand menu.
♦ Mobile services require web access. Check with your wireless carrier for any fees that may apply.
Apple Watch is trademark of Apple Inc.
Google Play is a registered trademarks of Google LLC.
Digital Wallet
Add your Credit Union debit and credit cards to your enabled device to make secure payments and simplify your checkout experience with a variety of digital payment options.
Apple Pay and Apple Watch are trademarks of Apple Inc.
Samsung Pay is a registered trademark of Samsung Electronics Co. Ltd.
Google Pay and Google Play are registered trademarks of Google LLC.
Visa is a registered trademark of Visa International Service Association. The EMV® SRC payment icon, consisting of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line, is a trademark owned by and used with permission of EMVCo, LLC.
Financial Management Tools
Our budget and finances feature allows our members to track their spending with a fully interactive, real-time updating dashboard that loads existing Credit Union accounts while allowing the addition of accounts from other financial institutions. Within your online banking account you have access to two tools that help you keep your finances on track:
- Personal Finance Manager and Credit Monitoring.
MARKETPLACE
With our one-stop shop for financial apps, you can select from a set of third-party apps to help you run your business, pay down loans fast, donate to charities and much more – all in one convenient location.
Please note: Fees and qualifications vary by app.
Apps include:
- Autobooks Small business owners can simplify their books, manage cash flow and access the necessary reports.
- Changed Borrowers can pay down debt with spare change to save time and money and reach their goals sooner.
- Givio Individuals can donate to more than 1.6 million 501(c)3 nonprofits – or support a cause from a list of local nonprofits – directly from their bank account.
- OneDigitalTrust Users of this estate- and inheritance-planning platform can create legal documents, including wills, living trusts, healthcare and financial powers of attorney and others.
- Trustworthy® Successful modern families can collaborate with loved ones and advisors to protect and organize their most important information. Secure items like family IDs, money, property, passwords, insurance, tax records, estate documents, contacts, and more – all in one place.
To register: Use a browser to log into online banking and select “Marketplace” to get started. Your Marketplace apps can be managed through the Credit Union app♦ after completing registration on a browser.
American Airlines Credit Union does not assume any responsibility or liability for any purchases or promotions made by a third party
♦ Message and data rates may apply. Check with your mobile provider.
