Contact Us

We're here to help in person and through our various channels. Our routing number is 311992904. Thank you for your membership.

Online

Chat With Us

Our Member Advocates are ready and available to help you through our secure Live Chat program from 8 a.m. to 5 p.m. Central Time, Monday–Saturday.

Our Virtual Assistant chat is available 24/7 to answer common questions.

In Person

Branch Locations

Our Member Service Representatives are ready and available to help you in person at one of our branch locations. We love it when you come visit us.

Use our Location Tool to locate a Branch near you.

By Mail

General Questions/Comments:

American Airlines Federal Credit Union
P.O. Box 619001
MD 2100
DFW Airport, TX
75261-9001

If you find an ATM / Visa® Card, please send it to:

American Airlines Federal Credit Union
P.O. Box 155069
Fort Worth, TX
76155-0069

Payments By Mail

Credit Card Payments:

American Airlines Federal Credit Union
P.O. Box 660493
Dallas, TX
75266-0493

Deposits or Loans Payments:

American Airlines Federal Credit Union
P.O. Box 155489
Fort Worth, TX
76155-0489

Online

Chat With Us

Our Member Advocates are ready and available to help you through our secure Live Chat program from 8 a.m. to 5 p.m. Central Time, Monday–Saturday.

Our Virtual Assistant chat is available 24/7 to answer common questions.

In Person

Branch Locations

Our Member Service Representatives are ready and available to help you in person at one of our branch locations. We love it when you come visit us.

Use our Location Tool to locate a Branch near you.

By Mail

General Questions/Comments:

American Airlines Federal Credit Union
P.O. Box 619001
MD 2100
DFW Airport, TX
75261-9001

If you find an ATM / Visa® Card, please send it to:

American Airlines Federal Credit Union
P.O. Box 155069
Fort Worth, TX
76155-0069

Payments By Mail

Credit Card Payments:

American Airlines Federal Credit Union
P.O. Box 660493
Dallas, TX
75266-0493

Deposits or Loans Payments:

American Airlines Federal Credit Union
P.O. Box 155489
Fort Worth, TX
76155-0489

BY PHONE

Member Advocacy Center (MAC)
speak with a representative:

(800) 533-0035

(817) 952-4500 (outside the United States)

To report a lost or stolen card contact us 24/7 and follow the prompts.

MAC Hours:
Monday-Friday, 7am - 7pm, CST
and Saturday 7am - 5pm, CST

  • Auto, Credit Card and Personal Loan Applications: Ext. 4222
  • Pending Auto, Credit Card and Loan Applications: Ext. 4161
  • Collateral Protection Insurance: (866) 339-4377
  • Credit Life and Credit Disability: Ext. 4029
  • Financial Wellness: (833) FIN WELL
  • Flagship Financial Group: (877) TEAM FFG
  • Home Equity Loan Applications: Ext. 4222
  • IRAs: Ext. 4747
  • Mortgage Loans: Ext. 4201
  • Mortgage Servicing: Ext. 4210
  • Mobile & Online Banking: Ext. 4402
  • Payment Collection & Recovery: Ext. 4262
  • Titles: Ext. 4242
Why Join the Credit Union?

Our Rates^

  • APY as high as

    2.38%

    Savings

    Share/IRA Accounts

  • APY as high as

    5.40%

    Short-Term Share Certificate

    Share Certificate

  • APY as high as

    5.00%

    Share Certificate

    Share/IRA Certificates

  • APY as high as

    4.28%

    Ladder Certificates

    Share/IRA Certificates

  • APY as high as

    0.40%

    Priority Checking

    Checking Accounts

  • APY as high as

    0.25%

    Flagship Checking

    Checking Accounts

^Savings Rates and Fee Schedule

Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective June 1, 2024.

Our Rates^

  • APR as low as

    4.94%

    New/Used Auto

    Up to 36 Months

  • APR as low as

    5.69%

    New/Used Auto

    Up to 60 months

  • APR as low as

    6.74%

    RV

    Vehicle Loans

  • APR as low as

    6.49%

    Boat/Airplane

    Vehicle Loans

^Auto & Recreational Loans

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective February 1, 2024.

Our Rates^

  • APR as low as

    6.464%

    15-Year Fixed

    Home Loans

  • APR as low as

    6.837%

    30-Year Fixed

    Home Loans

  • APR as low as

    7.495%

    5/1 Arm (30-Year)

    Home Loans

  • APR as low as

    7.125%

    5/10 Fixed

    Owner Occupied HELOC

^Home Loan Rates and Information and HELOC Rates and Information

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective June 18, 2024.  View Full Disclosures.

Our Rates^

  • APR

    16.00% - 18.00%

    Signature Cash Back

    Credit Cards

  • APR

    13.75% - 18.00%

    Platinum Rewards

    Credit Cards

  • APR

    12.25% - 17.49%

    Platinum Low Rate

    Credit Cards

  • APR

    17.49%

    Platinum Secured

    Credit Cards

^Credit Card Rates and Fees

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective April 1, 2024.

Our Rates^

  • APY as high as

    0.15%

    Business Checking

    Checking Accounts

  • APY as high as

    0.40%

    Business Savings Account

    (Share) Savings Accounts

^Business Rate and Fee Schedule

Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective June 1, 2024.

Our Rates^

  • APR

    13.99% - 18.00%

    Platinum

    Credit Cards

^Business Credit Card Rates and Information

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective October 1, 2023.

Our Rates^

APY as high as

2.38%

Savings

Share/IRA Accounts

APY as high as

5.40%

Short-Term Share Certificate

Share Certificate

APY as high as

5.00%

Share Certificate

Share/IRA Certificates

APY as high as

4.28%

Ladder Certificates

Share/IRA Certificates

APY as high as

0.40%

Priority Checking

Checking Accounts

APY as high as

0.25%

Flagship Checking

Checking Accounts

^Savings Rates and Fee Schedule

Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective June 1, 2024.

APR as low as

4.94%

New/Used Auto

Up to 36 Months

APR as low as

5.69%

New/Used Auto

Up to 60 months

APR as low as

6.74%

RV

Vehicle Loans

APR as low as

6.49%

Boat/Airplane

Vehicle Loans

^Auto & Recreational Loans

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective February 1, 2024.

APR as low as

6.464%

15-Year Fixed

Home Loans

APR as low as

6.837%

30-Year Fixed

Home Loans

APR as low as

7.495%

5/1 Arm (30-Year)

Home Loans

APR as low as

7.125%

5/10 Fixed

Owner Occupied HELOC

^Home Loan Rates and Information and HELOC Rates and Information

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective June 18, 2024.  View Full Disclosures.

APR

16.00% - 18.00%

Signature Cash Back

Credit Cards

APR

13.75% - 18.00%

Platinum Rewards

Credit Cards

APR

12.25% - 17.49%

Platinum Low Rate

Credit Cards

APR

17.49%

Platinum Secured

Credit Cards

^Credit Card Rates and Fees

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective April 1, 2024.

APY as high as

0.15%

Business Checking

Checking Accounts

APY as high as

0.40%

Business Savings Account

(Share) Savings Accounts

^Business Rate and Fee Schedule

Rates Subject to Change. APY=Annual Percentage Yield. Rates Effective June 1, 2024.

APR

13.99% - 18.00%

Platinum

Credit Cards

^Business Credit Card Rates and Information

Rates Subject to Change. APR=Annual Percentage Rate. Rates Effective October 1, 2023.

Mobile & Digital Services

We understand your on-the-go account access needs.

Mobile Apps

Our mobile apps offer a number of convenient services, including mobile check deposit, bill pay, credit score monitoring, personal financial management tools and more!

GET THE APPS

Download from the Apple Store

Download from Google Play

  • Apple Watch – To turn on, simply log into our mobile app and select “Apple Watch” under “Settings” in the left-hand menu.
 Mobile services require web access. Check with your wireless carrier for any fees that may apply.
Apple Watch is trademark of Apple Inc.
Google Play is a registered trademarks of Google LLC.

Digital Wallet

Add your Credit Union debit and credit cards to your enabled device to make secure payments and simplify your checkout experience with a variety of digital payment options.

Apple Pay and Apple Watch are trademarks of Apple Inc.
Samsung Pay is a registered trademark of Samsung Electronics Co. Ltd.
Google Pay and Google Play are registered trademarks of Google LLC.
Visa is a registered trademark of Visa International Service Association. The EMV® SRC payment icon, consisting of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line, is a trademark owned by and used with permission of EMVCo, LLC.

Financial Management Tools

Our budget and finances feature allows our members to track their spending with a fully interactive, real-time updating dashboard that loads existing Credit Union accounts while allowing the addition of accounts from other financial institutions. Within your online banking account you have access to two tools that help you keep your finances on track:

  •  Personal Finance Manager and Credit Monitoring.
Learn More

MARKETPLACE

With our one-stop shop for financial apps, you can select from a set of third-party apps to help you run your business, pay down loans fast, donate to charities and much more – all in one convenient location.

Please note: Fees and qualifications vary by app.

Apps include:

  1. Autobooks Small business owners can simplify their books, manage cash flow and access the necessary reports.
  2. Changed Borrowers can pay down debt with spare change to save time and money and reach their goals sooner.
  3. Givio Individuals can donate to more than 1.6 million 501(c)3 nonprofits – or support a cause from a list of local nonprofits – directly from their bank account.
  4. OneDigitalTrust Users of this estate- and inheritance-planning platform can create legal documents, including wills, living trusts, healthcare and financial powers of attorney and others.
  5. Trustworthy® Successful modern families can collaborate with loved ones and advisors to protect and organize their most important information. Secure items like family IDs, money, property, passwords, insurance, tax records, estate documents, contacts, and more – all in one place.

To register: Use a browser to log into online banking and select “Marketplace” to get started. Your Marketplace apps can be managed through the Credit Union app after completing registration on a browser.

American Airlines Credit Union does not assume any responsibility or liability for any purchases or promotions made by a third party

Message and data rates may apply. Check with your mobile provider.